Cancellation Policy

We honour your time, your journey, and the energy shared within every session. Whether in person or online, we strive to provide a safe, respectful, and nurturing space for healing and transformation. Appointments All therapy sessions must be booked in advance via our online system, email, or direct communication with Daniel. Full payment is required at the time of booking to secure your appointment. Rescheduling Policy Appointments may be rescheduled with a minimum of 48 hours’ notice. Rescheduling within less than 48 hours is subject to availability and cannot be guaranteed. Cancellations & Late Notice Cancellations made with more than 24 hours’ notice will receive a full refund or may be rescheduled at no additional cost. Cancellations made with less than 24 hours’ notice will be charged at the full session price, with no refund. This honours the preparation and energy held for your healing space. No-Shows If you do not attend your appointment without prior communication, it will be considered a no-show and charged in full. Lateness Please arrive on time for your session. If you are running late, do let us know. Unfortunately, your session may not be extended beyond the scheduled time. Online Sessions & Safety Online sessions are held via secure platforms (e.g., Zoom) and are just as powerful and sacred as in-person work. Please ensure you are in a quiet, private, and undisturbed space, with a reliable internet connection and any necessary equipment (headphones, water, tissues, etc.). For your emotional safety and comfort, you are invited to create a calm and grounded environment, such as lighting a candle or having a journal nearby. Sessions will never be recorded or shared without explicit consent. You are encouraged to take time after your session to rest, reflect, and integrate. Forest Bathing Outdoor Sessions Forest bathing sessions take place outdoors and may involve uneven ground, natural hazards, or changing weather conditions. Participants are responsible for wearing suitable clothing and footwear and for informing the facilitator of any relevant health conditions beforehand. While every effort is made to create a safe, supportive environment, participation is at your own risk and the facilitator cannot accept liability for accidents or injuries. Respecting Everyone's Time & Energy We ask that you honour this commitment as we do so that the space remains one of mutual trust, respect, and healing intention.